All right. Good morning, everyone, and thanks for joining us today. My name is Andrew Nicholas. I'm the Business Services analyst here at William Blair. Before getting started, I'm required to inform ...

Domo (NASDAQ: DOMO) today announced a joint solution with Regional One Health Solutions (ROHS) that is built on Amazon Web Services (AWS) and helps healthcare organizations move beyond dashboards and ...

Quiq reports 12 best practices for call centers to enhance customer service, emphasizing empathy, efficiency, agent training, ...

SuccessKPI, a leading cloud-native performance platform for agentic and human CX, today announced it has been recognized as a featured vendor in the new “Workforce Management in the Age of AI: 2026 CX ...

Quiq reports that voice AI in healthcare enhances efficiency and access, reducing costs and no-shows while improving patient ...

12 places Trump's name or image is being added by the federal government Vince Gill encouraged wife Amy Grant to 'live the life that you get' after her traumatic brain injury, she says Texas man ...

Get traffic data and keyword intel on competitors instantly. In MarTech’s “MarTechBot explains it all” feature, we pose a marketing question to our very own MarTechBot, which is trained on the MarTech ...

The United States has more than 3,000 operational data centers, and that number is expected to grow substantially in the years ahead. More than 1,500 new data centers are in various stages of ...

The Federal Communications Commission took a major step Thursday toward bringing customer service jobs back to American soil while introducing new language requirements for call center staff. In a ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

FCC Chairman Brendan Carr said the commission plans to vote this month on several proposals, including whether offshore call center workers for telecom companies should be required to be “proficient ...

Federal Communications Commission Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential national security risks because they may be compromised by foreign actors.