Amazon filed a federal lawsuit Tuesday in Seattle accusing a group using the name RBK of getting more than $4 million in ...

The e-commerce giant targets the leader of the RBK scam ring, who allegedly used elaborate, fake police reports about missing ...

Amazon offers a generally customer-friendly return policy, with most items eligible for return within 30 days, extended during the holiday season. Certain categories have restrictions or ...

Customers allege that Amazon reversed their refunds for returned products, leading to a lawsuit that challenges the company's advanced refund policy. Some Amazon customers say their refunds are ...

Amazon settled with the Federal Trade Commission for $2.5 billion in fines with $1.5 billion going to Prime subscribers. The settlement comes over claims that the company allegedly tricked consumers ...

Amazon owes money to millions of Amazon Prime members who could receive part of a $2.5-billion settlement — all because of how the company marketed its subscription service and communicated its ...

Signed up for Amazon Prime by accident? Millions of customers like you are getting refunds for their subscriptions. Amazon and the Federal Trade Commission reached a $2.5 billion settlement in ...

With shoppers expected to return $41.6 billion worth of merchandise bought online this November and December, according to a study by CBRE and Optoro, Amazon is looking to make returns processes ...