Plain Language is communication that people can easily understand. Community Perspectives on Communicating in Plain Language primer is designed to help researchers connect with individuals and ...

There is a telling Calvin and Hobbes comic in which Calvin expresses a newfound realization about writing: “With a little practice, writing can be an intimidating and impenetrable fog!” As evidence, ...

A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...

“Plain language” has been defined by the International Standards Organization as “communication that puts readers first.” (ISO 24495-1) Ergonomics aims to design work for people. Logically, one might ...

City of Cambridge employees Crystal Rosa, right, and Bridget Martin, left, hold host language justice workshops with various city departments. (Photo courtesy Crystal Rosa) This is your first of three ...

For far too long, the health care industry has used way too many long sentences and confusing words. For instance, health insurance plans often use terms like PCP, EOB, precertification, coinsurance, ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

ClearMark Awards will be presented at the 2026 IHA Health Literacy Conference, celebrating clear communication across sectors. Partnering with IHA allows us to connect plain language with the broader ...