It announced the library's participation in a new mobile app that allows patrons to manage accounts and check out materials.

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

One year ago, columnist Brian Kenney wrote a piece for PW titled “Where Reference Fits in the Modern Library.” The column addressed his frustration with the gulf between reference work as he ...

The Internet, that huge gold mine of information, can make youfeel so powerful and smart. But, it also can discourage you andmake you feel helpless, especially if you don’t ask the rightquestions or ...

At the University of California at Merced’s library, there is no reference desk and there never has been. The way reference services are delivered there would intrigue some and disturb others. At the ...

Visitors to the Harold B. Lee Library at Brigham Young University may have noticed the recent appearance of the color red as student employees promote the value of reference desks with the slogan ...